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How gallibet Handles Your Personal Data

At gallibet, your personal data is handled with care and transparency — this policy tells you exactly what we collect, why we hold it, and how you can…

Clear data collection termsAccount security controlsCookie preferences managed by youRight to request data deletionIndia-region contact support

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What This Privacy Policy Covers

gallibet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data you share when you open an account, make deposits via UPI, Paytm or PhonePe, or contact our support team. We collect your name, email address, device identifiers and transactional data only to operate your account and process payments. Data

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we hold is stored on secured servers and is never sold to third-party advertisers. Retention periods vary by data type — payment records are kept for the period required under applicable Indian financial regulations, while account preference data is removed within 30 days of a verified
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deletion request. Our practices apply where local law permits and are subject to the jurisdiction in which your account is registered.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we use your personal data, want to correct information we hold, or wish to submit a deletion request, our privacy support team is reachable through…

Email Support Send your data request or privacy query to our dedicated email address. Include your registered account name so we can locate your record quickly and respond within 72 working hours.

Live Chat Start a chat from your account dashboard to speak with a support agent about data access, corrections or cookie settings. Chat is available during standard India business hours, seven days a week.

Account Settings Panel Manage cookie consent, marketing preferences and data-download requests directly inside your account settings without needing to contact support at all — changes take effect within one business day.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply layered security controls across every part of your account — from login to payment processing.

Encrypted Data Storage

All personal data — including your registered email, phone number and payment method identifiers for UPI, Paytm and PhonePe — is stored using AES-256 encryption so it cannot be read by unauthorised parties even in a breach scenario.

Cookie Controls

We use strictly necessary cookies to keep your session alive and optional analytics cookies to understand how account flows are used. You can withdraw consent for optional cookies at any time from the cookie settings panel in your account.

Two-Factor Account Access

Your account login can be secured with a one-time code sent to your registered mobile number. Enabling this means that even if a password is compromised, your personal data and payment history remain inaccessible to anyone who does not hold your device.

Data Retention Schedule

We keep transactional records — including UPI and PhonePe payment logs — for the period required by applicable Indian financial rules. Non-essential account preference data is purged within 30 days of a confirmed deletion request.

Third-Party Data Sharing

We share data only with payment processors needed to complete your UPI, Paytm or PhonePe transactions, and with identity-verification partners where local law requires it. We do not share your data with advertisers or data brokers.

Your Right to Correct or Delete

You may request a copy of all data we hold on you, ask us to correct inaccuracies, or submit a full deletion request through your account settings or by writing to our privacy team. We confirm receipt within one working day and complete the action within 30 days.

Frequently Asked Questions About Your Privacy

The answers below cover the data rights and privacy questions we receive most often from account holders in India. If your question is not listed here, reach out to our privacy team directly through chat or email.

We collect your name, email address, mobile number and device identifiers at registration. Once you make a deposit via UPI, Paytm or PhonePe, we also retain the transaction reference and amount for the period required by applicable Indian financial regulations.

Yes. Submit a data-access request through the Account Settings panel or email our privacy team with your registered account name. We will compile and send your data in a readable format within 30 days of confirming your identity.

Open a deletion request from Account Settings or contact our privacy team by email. We aim to complete verified deletion within 30 days. Note that payment records required under Indian financial regulations are retained for the legally mandated period before deletion.

We share data only with payment processors handling your UPI, Paytm and PhonePe transactions, and with identity-verification services where local law requires it. Your data is never sold to advertisers or passed to unrelated commercial organisations.

Strictly necessary cookies keep your session running; optional analytics cookies help us improve account flows. You can turn off optional cookies at any time from the cookie settings panel in your account, and the change takes effect within one business day.

Non-essential preference data is deleted within 30 days of account closure. Payment records tied to your UPI, Paytm or PhonePe transactions are kept for the minimum period required under applicable Indian regulations, then permanently removed.

Write to our privacy team by email or start a live chat from your account dashboard. We will acknowledge your complaint within one working day and work to resolve it within 30 days, escalating to senior staff if needed.

How gallibet Handles Your Personal Data

Contact Us About Your Data

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Controls

Two-Factor Account Access

Data Retention Schedule

Third-Party Data Sharing

Your Right to Correct or Delete

Frequently Asked Questions About Your Privacy

01 What personal data does gallibet collect when I open an account?

02 Can I request a copy of all the data you hold about me?

03 How do I ask gallibet to delete my personal data?

04 Does gallibet share my data with third parties?

05 How do cookies work on gallibet and can I turn them off?

06 How long does gallibet keep my account data after I close my account?

07 Who do I contact if I believe my privacy rights have not been respected?

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